Services

Overview

With offices located throughout the Kingdom of Saudi Arabia we are able to provide our customers with unparalleled service. Through our locations in the Kingdom we are able to service our clients not only within the Kingdom but throughout the Middle East. Our Main Goal is permanent customer satisfaction, through offering direct engineering solutions to their needs, introducing different options and methods of execution in order to solve their water needs. For UNITED MAS, the faith and trust of its clients in its staff is beyond measure, as we approach our clients through this window, coincidentally; that is the key to our success.

Plant Design

After analyzing the problem, knowing our client needs and using updated technologies (i.e. software and engineering tools), UNITED MAS will provide full range design of water/ wastewater treatment technologies for industrial, medical, domestic or any other application complying with international standard codes or those provide by the client. Our qualified Engineers will provide a complete study of each case presented and accordingly present different solutions and executions methods. The optimum solution is then selected and executed upon the client’s approval.

Manufacturing

Manufacturing and assembly of the designed project as per shop drawings and selected standard code procedures are UNITED MAS’s concern to ensure high quality products. Our manufacturing personnel are all qualified in their fields and carry the appropriate certifications. In addition, testing before delivery witnessed by a QA/QC Manager as well is a key element to the solutions we provide to our customers.

Delivery

Door to door delivery in Inter-City as well as Middle East Region. Freight packing as per the international standard shipping sizes is our procurement concern. This is to ensure that our systems will be delivered safely.

Installation

Once and optimum solution is approved by our client, our professionally trained and qualified staff will install the plants at site under the supervision of our Field Engineers, checking that work is completed on schedule, and monitoring the quality of work as per contract drawings.

Commissioning

Our commissioning team inspects the plant before the operation starts: testing water quality, power connection, correct installation and calibration of operation to ensure that the quality of products guarantee customer satisfaction. In addition, all processes are guide lined with all technical data and step by step troubleshooting in the form of Operation Manuals.

Maintenance Contracts / Spare Parts

Our commitment to our clients is to provide an efficient and effective after-sale service. After all, maintenance is the basic key to long life, trouble free operation. UNITED MAS provides complete service support for all plants supplied by us or others. Our service includes operation & maintenance contracts, supply of spare parts, consumable chemicals, technical consultancy, modifying and refurbishment of old plants. If a maintenance contract is not what a client is looking for our staff will fix any problems on an as need basis. We are able to provide such a service due to the overwhelming stock of spare parts that we keep. We guarantee that we will provide fast service at a competitive price.

Warranty

We commit to Warranty all supplied plants for a period of 12 Months from the date of commissioning. This warranty covers spare parts, trouble shooting, periodical maintenance, etc.